Patient Portal How To

Welcome to the Clara Barton Medical Center MyHealth Patient Portal.
The patient portal provides secure online access for our patients.

The patient portal is a secure online tool (i.e., website, mobile app) that gives patients convenient 24/7 access to personal health information using a username and password. This health information is accessible anywhere an internet connection is available.

Have a mobile device?

Access the patient portal at the touch of a finger by downloading the free HealtheLife Patient Portal App in your App store.

Patient Portal How To healthelife


Available for Apple and Android Users

​Questions about your health record?

Contact your healthcare team at (620) 653-2114

Questions about your portal account?

Support is available 24/7 (877) 621-8014

MyHealth allows you personalized and secure online access to portions of your medical record. Once enrolled in MyHealth you can securely view information about your health at any time. With MyHealth you can:

**Radiology reports are not posted to the portal** The portal may be expanded in the future to include additional functionality.
We currently offer the patient portal to our patients that are age 18 and older.
Sign up for the portal by either having a staff member assist you in the self-enroll or having them send you an invitation to join that you complete on your own.
You will receive an invitation for MyHealth to the email address you provided during your hospital visit. Included in the invitation are step-by-step instructions for setting up your account. You will be asked to verify your identity by entering the answer to the challenge question that you provided during your enrollment. You will then create your own username and password.
The patient portal is used only by patients who have been enabled by the hospital to access the system. The features available for the patients depend upon the settings established by the healthcare organization. The portal can be accessed at by clicking on MyHealth or by entering You can also download the Cerner HealtheLife app.
After logging in, as a patient, you will see the hospital’s customized patient portal home page. There you can access information, schedule and view appointments, message your provider, receive reminders, and review specific documents, results, and reports regarding your healthcare.
You need to know that messages will be sent to the e-mail provided, user name and password, as well as notifications that information on your portal has been updated. It is your responsibility to provide us with a secure e-mail address that can be used for those types of messages.
Enter the email the invitation was sent to. If you don’t remember it , you can call Cerner at (877) 621 – 8014.

If you have forgotten your password or your account becomes locked, follow these steps to begin the process of resetting your password:

  • Select ‘Forgot password?” from the login window
  • Enter your user name and click “Submit.” (Clicking “Cancel” will return you to the login window.)
  • You will receive a message stating that an email has been sent to the address associated with your MyHealth account.
  • Check your email for the password reset message.
  • Click the link contained in the email.

If the link is not used in the time frame specified, your account will remain locked and you will have to start the password reset process again. The link will direct you to a screen where you will enter your user name and answer your security questions. Once authenticated you may enter a new password and confirm it.

You will be asked to answer CAPTCHA verification. After you complete that process, you will be allowed to try logging in again.

In general, lab tests will be published if the results were received on or after August 22, 2016. Tests before that date were not formatted for the patient portal system. Most lab results are available within 36 hours of the test being resulted.

The following results are never sent to the patient portal: HIV test results, Hepatitis test results, STD test results, Cancer test results and markers, or Pregnancy test results.

Test results are generally made available in MyHealth within 36 hours after they are completed. If you do not see your test results within the 36 hours window, please do not speculate; contact your provider if you’re concerned.
Radiology reports are not able to be posted to the portal at this time.

If you have additional questions, please call Clara Barton Medical Records at (620) 653-2114 ext. 2001 during normal business hours or Cerner at (877) 621-8014 24/7.

MyHealth is NOT to be used for emergency related health care issues. If you are experiencing a health care emergency, call 911 or visit the nearest emergency room. If you have questions pertaining to your specific medical care or needs, please contact your health care provider directly.

No, MyHealth is a free service offered to Clara Barton Hospital & Clinics patients.

Only documentation from August 22, 2016 and forward will be available in the portal.

No. But you may contact the Health Information Management (HIM) Department to obtain records.

Proxy access is allowed for anyone over age 18 with completion of appropriate documentation. Please contact Clara Barton Medical Records at (620) 653-2114 ext. 2001 for more information.

If you see a discrepancy or an error in your information, please send a message through the patient portal to your provider.

Yes. Clara Barton Hospital and Clinics take great pride in ensuring that your health information is kept private and secure. Access to MyHealth and the information within it is controlled by strict security measures. As a member, you control all of your own account information, including your personal username and password.

MyHealth is owned and operated by Clara Barton Hospital & Clinics and Cerner Corporation. It is fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same privacy measures given to your health records and will never be sold or leased by Clara Barton Hospital and Clinics or Cerner Corporation.

Protecting the privacy and security of your information is of top priority. If, while accessing your MyHealth account, your computer remains idle for more than 20 minutes, you will be automatically logged out. It is recommended that you log out of your MyHealth account if, at any time you need to move away from your computer.